Driving Greater Performance Through Emotional Intelligence

Goleman Consulting Group services are based on decades of independent research linking individual and team Emotional Intelligence to improved performance. We provide customized services that deliver the benefits of stronger EI to an entire organization. Our strategy focuses on leveraging real-time workplace feedback to improve the effectiveness of daily interactions. This helps strengthen the ability to influence others, make strategic decisions, and sustain high performance for the organization. 

Daniel Goleman, Senior Consultant

Daniel’s 1995 book, Emotional Intelligence was on The New York Times bestseller list for a year-and-a-half, and has more than 5,000,000 copies in print worldwide in 40 languages. The Harvard Business Review called Emotional Intelligence — which discounts IQ as the sole measure of one’s abilities — “a revolutionary, paradigm-shattering idea” and chose his article “What Makes a Leader” as one of ten “must-read” articles from its pages. Emotional Intelligence was named one of the 25 “Most Influential Business Management Books” by TIME Magazine. The Financial Times, Wall Street Journal and Accenture Institute for Strategic Change have listed Goleman among the most influential business thinkers.

Dr. Matthew Lippincott, Founder and Owner 

Dr. Lippincott has worked with Dr. Daniel Goleman for years to provide leadership and performance consulting services. He is a Strategic Advisor to the Emotional Intelligence initiative and EPIC Leadership program at Amazon, and has also provided services for Bank of America, Google, Gilead Sciences, KBC Group, MIT, IIM and others. Dr. Lippincott has also held corporate leadership roles, funded and led businesses, and is a certified leadership coach/coach trainer. He holds a Doctoral degree from the University of Pennsylvania specializing in leadership and EI, which was supervised by Business Week’s “high priestess of executive coaching,” Primal Leadership co-author Dr. Annie Mckee.

Overview of EI

Emotional Intelligence (EI), which encompasses EQ, SI and ESI, continues to be linked to organizational performance, effective leadership and career success by researchers and business leaders. Microsoft CEO Satya Nadella states that the EI competency Empathy “makes you a better innovator,” and Google has been providing employee emotional intelligence courses for decades. Harvard Business Review has established EI as a distinguishing capability for leaders, and Jeff Bezos describes the smartest people as being “open to new points of view, new information, new ideas, contradictions, and challenges to their own way of thinking,” all real-world examples of high EI.

Known around the world for helping millions of people understand the value of EI, Daniel Goleman’s work continues to be heavily referenced in scholarly research, and utilized in new studies. He has also directly influenced leadership and performance development initiatives at many Fortune 500 and other leading global organizations for over 25 years. Daniel’s ability to explain how to work with EI is perhaps his greatest contribution, a statement supported by the diverse group of people who publicly value his insights:

“He opened our eyes to a new way of thinking about the difference between IQ and EQ, our emotional intelligence. Daniel Goleman unraveled the relationship between our brain and our emotions.” – Oprah Winfrey

“A computer allows you to do a project. A project allows you to do it with two or three people at a time. That basically demands emotional intelligence.” – George Lucas

“We use your original model. In our programs, Googlers explore, learn and practice developing all 5 EQ competencies — self-awareness, self-regulation, empathy, motivation and social skills.” – Ruchika Sikri, Google’s Former Head of Well-being Learning

Clients & Collaborators

The Key to Leveraging EI for Performance

More than twenty years of Team EI research demonstrates the importance of effective relationships in both organizational and individual success. Consistently, and accurately matching personal actions to the needs of others is a critical skill practiced by members of high performing teams. The value provided by this capability also points to the simple, yet powerful role that real-time feedback plays in performance improvement.

Services & Products

There is an ever-increasing wealth of publicly available research explaining the relationship between EI and improvements to individual and organizational performance. GCG is leveraging these findings in new ways by focusing on the application of EI in the workplace. This is based on a simplified, more accessible approach enabling everyone to create meaningful results.

Our services and courses are built on a foundation of more than 30 years of published, field and academic research. The Goleman and Boyatzis EI framework, which informs all of our work, has been used by more than 2200 organizations and incorporates decades of exhaustive analysis of other performance-oriented fields of study. It is built upon the research of workplace competencies pioneer, Harvard Professor Dr. David McClelland. 

 The best way to contact us is by telling us which of the following services or products you would like to learn more about:

Consulting Services

Typically co-developed with each client, GCG services include analysis, comprehensive training, and individual or team EI development plans. We also provide training courses and coaching for both executives and teams – all based on statistically validated assessments.

Speaking Engagements

Virtual & in-person presentations, keynotes and panelist appearances are available from Daniel Goleman or Dr. Lippincott, and many GCG advisors and associates. Please note that Daniel is currently only available for virtual presentations.

Online Courses

A comprehensive offering of online courses are available that incorporate work done with clients around the world. Courses are often customized to align with client needs, and can be delivered with or without expert facilitation. Individual, self-pay courses are available here: www.keystepmedia.com/paths

Coaching for Individuals or Groups

We can connect you with certified Emotional Intelligence Coaches who can also incorporate validated EI assessments and field-tested online courses. EI coaches also have a broad range of additional experience and credentials, and you will be able to negotiate rates and a final contract with them directly.

Goleman Consulting Group Advisors

GCG is proud to provide access to many of the world’s leading EI practitioners and researchers. Our services leverage the collective wisdom created through decades of measured improvements delivered to the largest Global Organizations.

Ruchika Sikri is the former Head of Well-being and Mindfulness Learning at Google, and currently the Managing Partner of  Wisdom Ventures – a venture fund enabling entrepreneurs and start-ups to build a better future through technology and businesses that enable Mindfulness, Human Connection and Well-being. She has also held leadership and analyst roles at Cisco and Microsoft, and at Google she developed executive leadership and EI-oriented programs for 120,000 employees worldwide, focusing on sustainable, high performance culture, Diversity and Inclusion.

Ruchika is deeply interested in accelerating the growth of technology and platforms that prioritize health and wellbeing of people rather than taking it away from them. She believes practices of inner development paired with skills of innovation and mastery of running a conscious business, are becoming increasingly important in this time of global unrest. and now at Wisdom Ventures, along with her heart-centered partners, she is establishing communities of investors and founders and enabling opportunities for all human beings to thrive and flourish.

Wagner Denuzzo is the Head of Capabilities for Future of Work at Prudential Financial. Wagner is a Latino executive currently leading the Future of Work Talent CoE at Prudential. His team is responsible for Organizational Capabilities, Work and Org Design, Change Management, Workforce Transformation Delivery, and Organization Effectiveness for a future-ready enterprise.

Prior to this role, Wagner was leading Leadership Talent Transformation at IBM where he also served as the Global VP, Leadership and Management Development for the enterprise during IBM’s largest transformation in its history. Wagner has been a Talent Strategy Leader, Leadership/Organizational Development Consultant, Executive Coach, and HR strategist for over 20 years. Wagner is a frequent speaker on the Future of Work and his ideas are driving a new way of thinking in HR. He was born and raised in Sao Paulo, Brazil, and holds a bachelor’s degree in communications, and earned a Master’s in Clinical Social Work from New York University.

Richard Hua is a technology strategist and innovation evangelist, and he serves as the Worldwide Head of EPIC Leadership at AWS. His mission is to train Amazon’s leaders in emotional intelligence and interpersonal dynamics, enabling them to lead with greater Empathy, Purpose, Inspiration, and Connection (EPIC).

Rich has spent decades training and mentoring people in leadership and interpersonal skills—from CEOs to aspiring managers to new college graduates. He has engaged organizations around the world including Google, Oracle, and Amazon. At Amazon, he launched the Emotional Intelligence and Success initiative, and his team has trained over 140,000 employees in emotional and social intelligence to date.

Dr. Vanessa Druskat is a leader in the field of team EI. She has delivered measured, performance improvement services to over a dozen Fortune 500 and Fortune Global 500 companies in the banking, pharmaceutical, petroleum and health care industries.

A former student of visionary researcher Dr. David McClelland, she is also an Associate Professor of Organizational Behavior at the University of New Hampshire, and multi-award-winning researcher and teacher who spent eight years on the faculty of the Department of Organizational Behavior at Case Western Reserve University.

New Developments in EI & Performance

Current Videos

Virtual Intimacy and Owning Your Career

Google – Embedding EI into the Culture

Amazon – EI and Performance

EI at Allstate – Positive Performance

OneLogin – EI as a catalyst for improved performance

Books & Videos

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